Customer churn costs you directly and indirectly, now and in the future. That’s why it’s your number one priority for driving growth. In this article, we’ll explore the true cost of churned …
Churn in Business: How to Evaluate & Reduce Your Churn Rates
After investing time, energy, and dollars to acquire a customer, why would you let them churn? Churn in business is deadly. Research has found that customer churn can lead to a loss of 15–50% …
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